Frequently Asked Junk Bin and Junk Removal Questions

  1. What is the cost to rent a disposal bin? How long can we keep it?
  2. How soon can we get a bin delivered?
  3. What if I need more time than the days included?
  4. If I fill up my bin and require another, what is the cost?
  5. What time will the driver drop my bin off?
  6. What time will the driver pick up my bin?
  7. I'm worried my neighbors will use my bin. Do you supply lids?
  8. What is clean fill?
  9. What materials can not be disposed of?
  10. Will the bin fit in my driveway?
  11. I have no driveway, are you able to put the bin on the street?
  12. Can you put the bin on my lawn?
  13. How can I pay for the service?
  14. Can I pay with cash?
  15. How high can the bin be filled?
  16. How is my driveway protected?

1. What is the cost to rent a disposal bin? How long can we keep it?

Prices for bin rental, disposal rates and time included vary by region. Please see our rates page or contact our office to discuss. Bin Rental Rates
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2. How soon can we get a bin delivered?

Delivery turn around time varies from possible same day deliveries to 1 or 2 days notice being required. It is best to plan your disposal bins needs a few days in advance so we can best meet your timing requirements.
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3. What if I need more time than the days included?

Each additional day over the included rental period is applicable to daily charges.

* We realize that some clients will need longer than the 5-7 day rental period.  Therefore we ask that all clients contact our office to arrange for removal.  The bin will not be picked up automatically. 
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4. If I fill up my bin and require another, what is the cost?

Same rates and charges apply for additional bins.  The driver will either bring an empty bin and exchange it or dump and return the existing bin.
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5. What time will the driver drop my bin off?

Unfortunately we are not able to give a specific time. Traffic, weather conditions, and bin availability all play a role in delivery time. Deliveries are generally made between 7:00 AM and 5:00 PM.
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6. What time will the driver pick up my bin?

Unfortunately we are not able to give a specific time. Traffic and weather conditions play a role in pick up time. Pick ups are generally made between 7:00 AM and 5:00 PM.

* Please ensure the bin is not blocked on the scheduled pick up date.
* Please ensure bin doors are closed and properly latched.
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7. I am worried my neighbors will use my bin. Do you supply lids?

Our disposal bins do not have lids. If you are concerned about this you can purchase an inexpensive tarp at Home Depot to cover the bin.
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8. What is clean fill?

Link to Clean Fill Information
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9. What materials can not be disposed of?

Refrigerators, air conditioners, and freezers due to the refrigerants such as Freon are not acceptable. Also items such as tires, batteries, chemicals, propane cylinders, railroad ties, along with any other form of hazardous waste can not be placed in disposal bins.

*Note - It is illegal to place any form of hazardous waste in a disposal bin. Please inquire at time of booking if you are unsure of acceptability of material you are disposing.
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10. Will the bin fit in my driveway?

In general, all of the 4-20 yard bins will fit in a single car driveway.
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11. I have no driveway, are you able to put the bin on the street?

You may require a permit. Please inquire as to your local regulations.
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12. Can you put the bin on my lawn?

You may require a permit. Please inquire as to your local regulations.
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13. How can I pay for the service?

For all rubbish removal services and bin rentals, the preferred method of payment is a major credit card provided at time of booking.
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14. Can I pay with cash?

You can, however we will need a cash deposit when the bin is dropped off. Once the bin is picked up and dumped we will reconcile and determine the total bill. If the total cost of the bin use and disposal fees are less than the deposit a refund will be issued within 7-14 days of the pickup.
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15. How high can the bin be filled?

The bins cannot be filled past the top rim.  We need to be able to tarp the bin, for safe transport to the transfer station.
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16. How is my driveway protected?

Our drivers place wood boards under the rails of the bin to protect the driveway from scratches.  However, we do not guarantee that this will protect the driveway from sinking.  If you are concerned with sinking, we suggest you have sheets of plywood available on the day of the delivery for the driver to put the bin on, this will help displace the weight of the bin.  This should be discussed with our office when ordering the bin.
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Having Alpine come to my Aunts home to help remove more than 80 yards of memories was simply remarkable. The team showed up ready willing and able to do the job. To a person the crew was professional, polite and sensitive to the nature of the job. I would not hesitate one second to recommend Alpine Disposal to friends and family and I will definitely hire them again if and when I need good people for any rubbish removal job.

R. Smith
Oakville, ON
Alpine on Holmes on Homes Disposal Bin Service for Debbie Travis Alpine recycles and Donates